Keywords: TQM
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Journal Articles
Journal: Kybernetes
Kybernetes (1995) 24 (1): 55–59.
Published: 01 February 1995
...Gerhard Plenert Discusses TQM (total quality management) and considers whether it is just a new fad and another buzzword. TQM is described as a focused, customizable process that allows the user to take one step at a time towards improvement. It should not be considered a fad, but an improvement...
Journal Articles
Journal: Kybernetes
Kybernetes (1992) 21 (4): 33–42.
Published: 01 April 1992
... to client organizations. © MCB UP Limited 1992 Cybernetics Systems Integration TQM Making Alphabet Soup: Blending VSM, STS and TQM Making Alphabet Soup Allenna Leonard Director, Team Syntegrity, Inc., Toronto, Canada 33 Introduction Invited Paper Pretend with me that we are paying a visit...

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