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Keywords: Service quality
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Journal Articles
Journal Articles
Journal Articles
LBS Journal of Management & Research (2023) 21 (1): 13–29.
Published: 16 January 2023
...Mushtaq Ahmad Darzi; Sheikh Basharul Islam; Syed Owais Khursheed; Suhail Ahmad Bhat Purpose The purpose of this study is to summarize the available pool of literature on service quality to identify different dimensions of service quality in the healthcare industry and understand how it is measured...

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