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Keywords: Clients
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Journal Articles
Library Consortium Management: An International Journal (1999) 1 (3-4): 59–75.
Published: 01 December 1999
... strategies and practical solutions. This paper explores two interconnected approaches to solve the riddle[1]. The first approach is to control client expectations by developing and articulating a comprehensive client services program. The second approach is for libraries to work through library consortia...
