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Keywords: Customer satisfaction
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Journal Articles
Library Consortium Management: An International Journal (1999) 1 (3-4): 59–75.
Published: 01 December 1999
... not only to expand access to print and electronic collections, but also to develop new services. © MCB UP Limited 1999 Clients Information services Customer satisfaction Libraries Collective bargaining The Hatter asked Alice, “Why is a raven like a writing‐desk?”“I give it up,” Alice...
