E‐reference: incorporating electronic publications into reference Available to Purchase

The traditional work of reference librarians has been greatly impacted by access to electronic publications on the World Wide Web. Reference librarians are also using the Web to create electronic publications for in‐library users and Web surfers. By creating HTML documents that provide access to Web and other electronic resources, reference service is extended beyond the physical library and designated reference desk hours, opening the building for 24‐hour access.