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Purpose

To provide an introduction to the eight articles in the issue that deal with collaborative digitization programs.

Design/methodology/approach

This introduction summarizes the articles within the context of sustainability.

Findings

In addition to business planning, efforts to build collaborative networks, empower content providers, and engage end‐users are central to developing sustainable programs.

Originality/value

Readers gain a quick overview of some of the key issues that digitization programs face.

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