Wiki to the rescue: creating a more dynamic intranet

The purpose of this paper is to describe a project to convert a library intranet from HTML format to Wiki software and presents evidence of the success of this project.

The authors conduct a pre‐ and post‐survey of intranet users.

Use of the intranet increases after the transition to a Wiki. Updating does not increase, but is more evenly spread among departments rather than being concentrated among technical staff.

Wiki software is an excellent choice for a library intranet because it allows for easy editing and shared responsibility.

There are few articles written that assess the merits of Wiki software. This article establishes an ongoing discussion of which new web technologies have the most utility in a library setting.