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Selecting, installing, and implementing an integrated library system is a time consuming and expensive undertaking. Factors that can result in disappointment (and even regret) are always present, and must be anticipated, recognized and properly handled. The experiences of libraries (that were in the vanguard of those installing automated sytems) provide an important resource from which other libraries can benefit. The experience of Texas A&M with the selection and implementation of DataPhase system is a particularly interesting (on‐going) case study. Two sidebars present the current perspectives of DataPhase Corporation and the Texas A&M University Library administration.

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