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Purpose

This column takes us to the University Port Harcourt in Nigeria to learn about the new Information and Communication Technology Centre.

Design/methodology/approach

Background of a how an Information and Communication Technology Centre evolved at a Nigerian University including the extent from development staging to final implementation.

Findings

Very realistic experience and that combined extensive planning and patience, with long term goal setting. Seeing how libraries absorb additional information technology responsibilities and how the staff works through all the transitions is a good case study approach to management and service economies.

Value

For libraries in developing countries this is a good introduction to how to define a very practical need and see it evolve to fruition within the organizational and institutional parameters.

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