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Case studies can supplement a course and be used to teach application of supply chain management concepts to real-world situations. Others can use the case studies to learn about supply chain challenges and to analyze the situation to develop solutions.

“Arrrgh!” exclaimed James L. Heskett, President of Innovative Distribution Company (IDC), “pirates have struck again off the coast of Somalia. It seems like every time we turn around there is another piracy on the High Seas.”

“Unfortunately, that is nothing new,” replied John L. Hazard, VP of Supply Chain Excellence, “piracy has been going on for centuries and is still...

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