Takshshila, the owner of Sandwichworkz, a trendy restaurant in Ahmedabad, India, is worried about the diminishing profitability of her restaurant. Recent promotional offers have increased the footfall, but not profitability. To address this issue, she knew she had to optimize and redesign their menu. She also realizes that to properly address this issue, they would beed to take into account factors such as popularity of each menu item and their per unit profitability. She contacts Nick, a restaurant consultant who further dwells into calculating the costs involved in making each item, to determine the per unit profitability. He proposed plotting the popularity vs. popularity graph (as per Kasavana Smith model) and making qyadrant specific re-enginering decisions. Post his analysis using this menu re-engineering tool, he calls Takshshila with his recommendations. During the call, they come across a new costing methodology which may affect his recommendations. Which methodology should Nick use? Should Takshshila invest in capturing data for the new methodology?
Article navigation
Case Study|
August 01 2018
Sandwichworkz - The Fusion Street Café Available to Purchase
Debjit Roy;
Debjit Roy
PGP students, Indian Institute of Management, Ahmedabad
Search for other works by this author on:
Mukund Raut;
Mukund Raut
PGP students, Indian Institute of Management, Ahmedabad
Search for other works by this author on:
Sanchit Agrawal;
Sanchit Agrawal
PGP students, Indian Institute of Management, Ahmedabad
Search for other works by this author on:
Shubham Agrawal
Shubham Agrawal
PGP students, Indian Institute of Management, Ahmedabad
Search for other works by this author on:
Publisher: Emerald Publishing
Received:
October 23 2020
© 2018 by the Indian Institute of Management, Ahmedabad
2018
Indian Institute of Management, Ahmedabad
Licensed re-use rights only. Cases of the Indian Institute of Management, Ahmedabad, are prepared as a basis for classroom discussion. They are not designed to present illustrations of either correct or incorrect handling of administrative problems.
Indian Institute of Management Ahmedabad 1–13.
Article history
Received:
October 23 2020
Connected Content
Case study:
Sandwichworkz - The Fusion Street Café
See also
-
relatedCaseResource
Citation
Roy D, Raut M, Agrawal S, Agrawal S (2018;), "Sandwichworkz - The Fusion Street Café". Indian Institute of Management Ahmedabad, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/CASE.IIMA.2020.000148
Download citation file:
Email Alerts
Suggested Reading
Sandwichworkz - The Fusion Street Café
Teaching Notes (August,2018)
Using the contribution margin aspect of menu engineering to enhance financial results
International Journal of Contemporary Hospitality Management (July,1997)
Menu engineering and activity-based costing: An improved method of menu planning
International Journal of Contemporary Hospitality Management (July,2016)
Maria’s Ristorante
Teaching Notes (May,2015)
Maria’s Ristorante
Darden Business Publishing Cases (May,2015)
Related Chapters
It is not about Compensation: Resolving Customer Complaints in Hospitality Management
Trade Tales: Decoding Customers' Stories
Factors Shaping Diner's COVID-19 Preventive Behavior: A Case Study in the United Arab Emirates
Advances in Hospitality and Leisure
Where to Eat? Exploring Flashpacker's Dining Preference in Bali Following the COVID-19 Pandemic
The Emerald Handbook of Destination Recovery in Tourism and Hospitality
Recommended for you
These recommendations are informed by your reading behaviors and indicated interests.
