In January 2022, the Tata Group acquired Air India and Air India Express from the Indian government, marking the culmination of a long privatization process of the government-owned airlines. Before the Air India acquisition, the Tata Group already operated two airlines in the Indian market: Air Asia India and Vistara. Air India was a full-service domestic and international carrier with a large fleet; Vistara was a premium full-service domestic and international carrier with a limited fleet; and Air India Express and Air Asia India were low-cost carriers (LCCs). The Tata Group urgently needed to reduce operating costs and maximize synergies across its airline portfolio, as all four airlines were losing money. Tata wanted to capitalize on the massive growth potential in the Indian airline market by augmenting and modernizing its aircraft fleet, expanding the route network, and improving the brand image of Air India. Some of Tatas decisions were constrained by conditions imposed by the Indian government. The Tata Group would need to move quickly, as customers and investors had high expectations for the turnaround of Air India.
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Case Study|
March 13 2023
Tata Group and Air India: Optimizing Brands, Routes, and Operations in the Airline Portfolio Available to Purchase
Debdutta Choudhury
Debdutta Choudhury
Woxsen University School of Business
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This case was prepared by Professors Mohanbir S. Sawhney and Debdutta Choudhury (Woxsen University School of Business).
Publisher: Emerald Publishing
Received:
April 28 2025
Accepted:
April 28 2025
© The Kellogg School of Management at Northwestern University
2023
Northwestern University
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Article history
Received:
April 28 2025
Accepted:
April 28 2025
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Sawhney MS, Choudhury D (2023;), "Tata Group and Air India: Optimizing Brands, Routes, and Operations in the Airline Portfolio". Kellogg School of Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/case.kellogg.2025.000048
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