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The case study focuses on VidMorph, a SaaS company in the video production software business. This fictional company needs a pricing strategy for its new video editing platform (also called VidMorph). It plans to choose between a subscription-based or usage-based model; to decide whether to offer a time-limited free trial or a freemium version with limited functionality, along with setting a usage-based paywall for a full-function paid version; and to determine the optimal subscription price that should be charged for the product, using the Van Westendorp Price Sensitivity Meter model to estimate customer willingness to pay. This case study can be distributed, read, and analyzed in a single 90-minute class period; see the Appropriate Uses section below for the special advantages of using it that way. The case can also be studied and discussed in the traditional way, with the students reading it before an in-class discussion.

All cases are developed solely as the basis for class discussion and are not intended to serve as endorsements, sources of primary data, or illustrations of effective or ineffective management. For pedagogical purposes, the author might have fictionalized individuals, conversations, strategies, assessments, or other details. To order copies or to request permission to reproduce materials, call 847.491.5400, or email cases@kellogg.northwestern.edu. No part of this publication may be reproduced, stored in a retrieval system, made available to any LLM (e.g., ChatGPT), used in a spreadsheet, or transmitted in any form or by any means–electronic, mechanical, photocopying, recording, or otherwise–without the permission of Kellogg Case Publishing.
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