... of Management. Lean Operations Cells Capacity Bottleneck Flow Time Service Global Connect, a major telecommunications service provider, partners with national cable providers to bundle media and telecom services offered through voiceover Internet protocol (VoIP). Global Connect provides the VoIP...

... of critical paths and bottlenecks and what factors affect both time and capacity. Also, discusses the relative profitability of two types of bariatric surgery, the goal being to link product profitability to the process. This case was prepared by Professor Sunil Chopra and Professor Canan Savaskan...