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Keywords: Hospitals
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Case Studies
Case Provider:
Kellogg School of Management Cases
Kellogg School of Management 1–6.
Published: 24 January 2019
...Martin Lariviere; Sarang Deo First National Healthcare (FNH) runs a large network of hospitals and has worked to systematically reduce waiting times in its emergency departments. One of FNH's regional networks has run a successful marketing campaign promoting its low ED waiting times that other...
