... Relations Reputations Social Responsibility Society and Business Relations Women in Business Retail trade Large In September 2014 Leyth Jamal, a transgender ^* employee who had been fired from one of Saks Fifth Avenue's department stores in Houston, Texas, filed a lawsuit...

... Reputations Risk Management Strategic Positioning Emerging Markets IT consulting Medium Phil Lee's heart stopped when he saw who was calling: Dad. It was a cold fall day in Washington, D.C., September 15, 2016. They exchanged the usual small talk before Phil's father got around...

... Communications Reputations Peer-to-peer lending Large 4 Ibid. 5 Interview with Gemma Newton on June 21, 2017. 6 Email communication with Gemma Newton, July 19, 2017. 7 Ibid. 8 Interview with Gemma Newton on June 21, 2017. 9 Interview with Zopa management...

... Reputations Social Responsibility Society and Business Relations Rubber manufacturing Large © The Kellogg School of Management at Northwestern University 2017 Cases are developed solely as the basis for class discussion. Cases are not intended to serve as endorsements, sources of primary...

... on undertaking a financial turnaround and overcoming other reputational challenges; he viewed CSR and philanthropic efforts as costs rather than as strategic levers. He instituted widespread cost-cutting measures to get HP back on track, including reducing CSR expenditure. The HP board, however, did not want...

... corporate goal: “Keep the lights on and information flowing.” After discussing the case, students will: Develop an appreciation for the role social media can play in shaping a company's reputation Understand how companies can use social media to engage customers directly in order to protect...

.... Reputations Risk management Crisis management Decision making Organizational behavior © The Kellogg School of Management at Northwestern University 2013 Cases are developed solely as the basis for class discussion. Cases are not intended to serve as endorsements, sources of primary data...

... planning Information management Information technology Nonprofit management Outsourcing Regulation Reputations Security Management In principle, airports could have completed these processes by creating a single notion of a user’s identity for use across the entire facility and attaching...

... verification, etc.) and meets the minimum criteria established by a bank's credit policy. Communication Decision making Ethics Organizational culture Reputations Sarbanes-Oxley Act Women in business On March 22, 2011, Sherry Hunt, vice president and chief underwriter at CitiMortgage, raced down...

..., or otherwise— without the permission of Kellogg Case Publishing. Ethics IPO Organizational Design Organizational Structure Reputations Social Responsibility Society and Business Relations It was a hot Friday afternoon in July 2010 in Mumbai, and Robert Drake, an MBA and senior director...

... Nonprofit Management Organizational culture Reputations Innovation In order to be in good standing with their local league, members had to fulfill certain requirements that varied by league, including paying annual dues, attending general membership meetings, performing a minimum number...

... the insurance plans, this reputational risk was a serious threat. On top of this immediate crisis, all signs in the industry were pointing to the fact that the LTC business itself was not viable, yet over the years Conseco had acquired a number of LTC insurance providers. Students are asked to analyze not only...

... of Directors Change Management Communication Decision making General Management Leadership Nonprofit Management Organizational culture Reputations Innovation Community Charity Nonprofit In the late 2000s, The Association of Junior Leagues International (AJLI) had undertaken...

... Corporate Governance Corporate Strategy Ethics Family Businesses Financial Management Private Equity Reputations Risk Management Turnaround Management Banking Large On August 14, 2014, in his first public appearance since the comprehensive collapse of his family's empire, Ricardo...

... to assess the damage of this event and to analyze strategies for preventing similar incidents in the future. Crisis Management Economics International Business Public Policy Regulation Reputations Risk Management Supply Chain Management Food supply Medium This case...

... Strategy Government Policy Public Policy Public Relations Reputations Banking Large Exhibit 1: American Consumer Satisfaction Ratings Despite fierce resistance from the banking industry, the Dodd-Frank Wall Street Reform and Consumer Protection Act was signed into law...

... Management Growth Strategy Market Analysis Marketing Strategy Organizational Behavior Reputations Social Media Strategic Positioning Furniture retail With retail spending on the rise in general in Saudi Arabia, spending on furniture items in particular was expected to grow at a rate of 13.7...