“But what can be done about our bosses?” Available to Purchase

Bosses, who have far more power and influence over their staff than they realize, often fall far short of what is needed or desired. Motivations to become bosses are not always good, and appointing committees are sometimes at fault. Bosses tend to be insecure, isolated and insulated from the views of their staff, and can dominate without realizing it. Types of boss can be represented by caricatures, which are often illuminating. Staff readily identify the qualities that are ideally needed, but understand that they are not often attainable. There are few easy solutions to an inadequate boss, except to remove him or her earlier; but, with an acceptance of their non‐perfection and a real desire to listen and learn, bosses can gradually change. There are signs that the situation is gradually improving.