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Effective and efficient services will be difficult to attain in an organisation where disharmony and grievances thrive ‐ be it between staff and management, or among the staff themselves. The paper examines the role of a library staff welfare committee in the running of a Nigerian university library, and the social services offered to its members. Discusses the history, issues that plagued the scheme, the reactivation process, and the election of a democratic welfare committee. Concludes that the study has provided answers to some management problems in the library, while it points out that members prefer to be directed by their elected leaders. Suggests that a close working relationship is needed between library management and the welfare committee.

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