Issues

Special Issue: Management innovation and library services Part 1. Selected papers from the 3rd Shanghai International Library Forum. Guest Editor: Stephen O'Connor

A window open to the whole world: Shanghai Library's global cooperative promotion, “Window of Shanghai”

Xuyan Chen; Liyun Shen
View articletitled, A window open to the whole world<span class="subtitle-colon">: </span><span class="subtitle">Shanghai Library's global cooperative promotion, “Window of Shanghai”</span>
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Marketing and service promotion practices in the LCAS

Ju Wenhong
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How does a dandelion seed from overseas root and thrive?: The successful implementation of TQM in Hainan University Library

Changzhi Zhan; Hongxia Zhang
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Leveraging levels of information services and developing knowledge services: The trend of information services in libraries

Yingjie Ju
View articletitled, Leveraging levels of information services and developing knowledge services<span class="subtitle-colon">: </span><span class="subtitle">The trend of information services in libraries</span>
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Course building and implementation of information literacy instruction for Chongqing University library

Xuejing Li
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Library as incubating space for innovations: practices, trends and skill sets

Xin Li
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The role of library media services in the University Distance and Distributed Education

Fang Gu
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Leveraging quality web‐based library user services in the digital age

LiLi Li
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Benchmarking human resource development: an emerging area of practice

Ian Smith
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Marketing library services to the Net Generation

Jia Mi; Frederick Nesta
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The Guichet du Savoir: A service for knowledge sharing and a driving force for change

Patrick Bazin
View articletitled, The <em>Guichet du Savoir</em><span class="subtitle-colon">: </span><span class="subtitle">A service for knowledge sharing and a driving force for change</span>
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Building better customer relationships: case studies from Malta and the UK

Judith Broady‐Preston; Joanna Felice; Susan Marshall
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Corporate culture in libraries and information centers to promote “knowledge‐based business” in IT era

K.C. Panda; Manik Mandal
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What can we learn from performance assessment?: The system and practice in an academic library

Junlin Pan; Guoqing Li
View articletitled, What can we learn from performance assessment?<span class="subtitle-colon">: </span><span class="subtitle">The system and practice in an academic library</span>
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Information technology (IT) strategic planning for libraries

Rob McGee
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Developing corporate culture in the Indian university libraries: Problems and challenges of change management

I.V. Malhan
View articletitled, Developing corporate culture in the Indian university libraries<span class="subtitle-colon">: </span><span class="subtitle">Problems and challenges of change management</span>
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The challenges and opportunities of marketing academic libraries in the USA: Experiences of US academic libraries with global application

Helen H. Spalding; Jian Wang
View articletitled, The challenges and opportunities of marketing academic libraries in the USA<span class="subtitle-colon">: </span><span class="subtitle">Experiences of US academic libraries with global application</span>
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Technical services and user service improvement

Jie Huang; Katherine Wong
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