Issues

Book Review

The Public Library

Ken Haycock
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CRM in Real Time: Empowering Customer Relationships

Paul Cardwell
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Information Science in Transition

Annette Butcher
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You Don't Look Like a Librarian: Shattering Stereotypes and Creating New Images in the Internet Age

Jane Klobas
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Case Study

Knowledge management, librarianship, and turf wars: who really manages information?

G. Edward Evans
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Building relevance amidst the content revolution

Lyn Bosanquet
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Benchmarking, an imperative for special libraries in the Caribbean: the Jamaican case

Pauline Nicholas
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Knowledge management and its potential applicability for libraries

Maryam Sarrafzadeh; Bill Martin; Afsaneh Hazeri
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Public management means strategic management: How can libraries fulfil the requirements of the new public management?

Petra Düren
View articletitled, Public management means strategic management<span class="subtitle-colon">: </span><span class="subtitle">How can libraries fulfil the requirements of the new public management?</span>
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Forgotten anything: library staff competencies for the learning commons

Paul Kloppenborg; Damian Lodge
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An analytic hierarchy approach for intellectual capital: Evidence for the Greek central public libraries

Stefanos Asonitis; Petros A. Kostagiolas
View articletitled, An analytic hierarchy approach for intellectual capital<span class="subtitle-colon">: </span><span class="subtitle">Evidence for the Greek central public libraries</span>
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