Issues

Special Issue: Northumbria International Conferences on Performance Measurement in Libraries and Information Services. Guest Editors: J. Stephen Town, Joan Stein

Ten Northumbria Conferences: the contribution to library management

J. Stephen Town; Joan Stein
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One score on – the past, present and future of measurement at UOW Library

Margie Jantti
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Evaluating the intellectual assets in the Scholarship and Collections directorate at the British Library

Alice E Schofield; Barbara Anne Sen; Ana C Vasconcelos
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Capturing the contribution of subject librarians: Applying strategy maps and balanced scorecards to liaison work

Sheila Corrall
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Re-skilling for the digital humanities: measuring skills, engagement, and learning

Nisa Bakkalbasi; Damon Jaggars; Barbara Rockenbach
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Measures of relationship capital for the value scorecard

J. Stephen Town
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Affective relationships between users and libraries in times of economic stress

Angeliki Giannopoulou; Giannis Tsakonas
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The Quality Maturity Model: your roadmap to a culture of quality

Frankie Wilson
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