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Discusses British Rail’s (BR’s) organizational transformation during the 1980s and in particular the position of R.B. Reid, chairman of the British Railways Board (BRB) during that period. As a career railwayman, Reid was an atypical choice to chair the BRB. Considers how Reid brought his professional knowledge and experience to bear in carrying through arguably one of the most fundamental processes of change and organizational development that BR has experienced in the past 40 years.

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