AN INTEGRATED, INTERACTIVE MODEL OF ORGANISATIONAL CLIMATE, CULTURE AND EFFECTIVENESS

The concepts of organisational effectiveness, climate and culture are popular subjects in the literature, yet there is no consensus agreement even on their definitions. Climate and culture are sometimes used synonymously, and effectiveness is defined by a number of criteria. To compound the difficulty of examining these important constructs, they are dynamic, and they interact with each other. From an interactionist perspective, a model is developed depicting the relationships between effectiveness, climate and culture, with an emphasis on the contribution of climate and culture to organisational effectiveness. A preliminary validation study which uses an effective and an ineffective organisation with very different climates and cultures is reported.