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Keywords: Behaviours
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Journal Articles
Leadership & Organization Development Journal (2013) 34 (6): 589–590.
Published: 23 August 2013
... time and place, with UK case studies from familiar company names such as Argos, Sainsbury's, Rank, Lloyds TSB. Within that context are keys activities which are abbreviated as the 3Ss (sales‐led services, systems and standards), behavioural practices – the Cs (commitment, control and change) and three...
