... on the other side of this recession, our lean staff and management structures may well need to be our focus to ensure growth, adaptability, agility, and prosperity of our companies in the future. This book is also relevant because: Quality of working life Employees development Business improvement...

...Lynn Massey; Sharon Williams Purpose The purpose of this paper is to review the change process that is required to support CANDO, a business improvement technique primarily associated with the manufacturing sector. It reviews the transferability of CANDO to a health setting and examines...