...David D. McIntire Ed   Peppitt . Six of the Best: Lessons in Life and Leadership . Hodder Education , 2007 . 312 pp. , ISBN: 978 0 340 942154   £9.99 Paperback © Emerald Group Publishing Limited 2007 --> Change management Customers I saved reading Six...

... identities of the corporate consulting unit in his rhetoric? The following section gives a background of the empirical phenomenon of corporate consulting as it relates to customer solutions businesses. A brief theoretical account of the concept of organizational identity is then presented. The importance...

... © MCB UP Limited 2000 --> Foreign languages Customers International trade Can't speak, won't speak customers' lingo Keywords: Foreign languages, Customers, International trade The UK's businesses are failing to speak the language of their international customers...

... current wisdom associated with total quality management perspectives, and customer awareness. A minority of the changes focused on “siege mentality” strategies, slimming the company to its barest core. The authors conclude by asking whether UK companies have the courage,while dealing with present crises...