.../methodology/approach To derive and list the competencies considered by experts as necessary for managing DT, the authors recruited 18 international senior managers with relevant experience and applied the Delphi method to survey the managers. Upon the completion of three survey rounds and the authors...

.... The findings suggest that the attributes of the two roles are different, yet complementary. © MCB UP Limited 2003 Change Change management Delphi method Competences Management development Middle management The role and significance of “change leaders” in organisations has become...