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Keywords: Intention
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Journal Articles
Leadership & Organization Development Journal (2015) 36 (5): 570–591.
Published: 06 July 2015
... and for the interests of the organization. Moreover, reporting customer sexual harassment could be embarrassing and may prompt retaliation against those service workers. The purpose of this paper is to focus on salespeople’s intention to report customer sexual harassment to their immediate managers, and how the whistle...
