... --> Complexity theory Contingency planning Management technique The author, Gerard Fairtlough, is a biochemist who worked for the Shell Group for 25 years, with five of these years as CEO of Shell Chemicals UK and later as founder and CEO of Celltech. He has been advisor to governments and to academic...

..., and specifically the behaviors demonstrated by leaders, are important in determining the outcomes of values‐based management techniques. Subordinates may take cues from their leaders and model their values‐based behaviors after those of the organization's leadership. Aaron A. Buchko can be contacted at: aab...