... communication actually works in organizations. © MCB UP Limited 1996 Corporate communications Procedures Roles What we’ve got here is failure to communicate (Frank R. Pierson). Few organizations these days find themselves in an environment that is not in a constant state...

... the organization at KEEPING MANAGEMENT'S DOOR OPEN: HOW TO ESTABLISH AN OPEN-DOOR POLICY THAT WORKS 9 large? Why do workers have to rely on union procedures, even in cases of trivial grievances, when a little more sensitivity and attention on the part of management could solve the problem? It seems there is often...