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Keywords: Quality improvement
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Journal Articles
Leadership & Organization Development Journal (1995) 16 (6): 10–15.
Published: 01 September 1995
...Valerie Sutherland; Peter Makin; Kevin Bright; Charles Cox Goal setting and feedback techniques have previously been used to improve safety behaviour. Describes a pilot study of the application of a behaviour‐based quality improvement process in a continuous process production plant...
