Keywords: Reform
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Journal Articles
Leadership & Organization Development Journal (2012) 33 (5): 518–519.
Published: 13 July 2012
...Anne Murphy It delights me as a reader that I have found such gems which I can now use to provoke difficult reflection among the staff of the unit under review! They are of more immediate value to me than the standard checklists and KPIs we are obliged to use in reform exercises...

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