... on the development of innovation (dynamic) capabilities of a strategic alliance than on the development of operational (substantive) capabilities, and that transactional leadership behaviors mainly preserve operational capabilities. Design/methodology/approach – The author used in-depth expert interviews...

... Publishing Limited 2006 Channel relationships Facilities Services Supply chain management Services marketing Strategic alliances According to Wilson (1996) , as the changes in business environment are converting buyer‐supplier relationships into more co‐operative relationships...

... groups, creating various forms of network organizations, such as joint ventures or partnerships, and establishing subsidiaries abroad. Management styles International business Small enterprises Channel relationships Cross‐cultural studies Strategic alliances © Emerald Group Publishing...

... regarding how the challenges of outsourcing can be managed. Outsourcing Change management Strategic alliances Services Industrial services Furthermore, the quality of many services not only depends upon the performance of the supplier, but also on how well the customer interacts...

... was developed which formed the basis of preliminary findings. These underwent a final review by participants before presentation to academics and practitioners. © Emerald Group Publishing Limited 2005 Leadership Knowledge management Strategic alliances Organisational culture Leading...