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Keywords: SERVQUAL
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Journal Articles
Learning and teaching in higher education: Gulf perspectives 1–31.
Published: 09 September 2026
... SERVQUAL model. Design/methodology/approach The study employed an online survey to collect responses from students at different study levels in public and private universities in the UAE. In total, 196 responses were received and analysed using structural equation modelling. Findings The analysis...
Includes: Supplementary data
