The hybrid of the balanced scorecard, SWOT analysis and quality function deployment creates a pragmatic approach for managerial and consultant practitioners to translate vague strategy into action. Sun Tzu's Art of War is further incorporated to develop a more structured strategic formulation framework. Nevertheless, many modern practitioners are, in fact, unfamiliar with this profound principle of strategy that was written some 2,400 years back. Despite the establishment of a theoretical framework, so far there have not been many published papers about the pragmatic implementation and holistic strategy development. Thus, a case study, in the form of a strategy workshop of a professional institute in Hong Kong, has been used to delineate the aforesaid translation of strategy.
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1 May 2004
Conceptual Paper|
May 01 2004
BSQ strategic formulation framework: A hybrid of balanced scorecard, SWOT analysis and quality function deployment Available to Purchase
Publisher: Emerald Publishing
Online ISSN: 1758-7735
Print ISSN: 0268-6902
© Emerald Group Publishing Limited
2004
Managerial Auditing Journal (2004) 19 (4): 533–543.
Citation
Ip Y, Koo L (2004), "BSQ strategic formulation framework: A hybrid of balanced scorecard, SWOT analysis and quality function deployment". Managerial Auditing Journal, Vol. 19 No. 4 pp. 533–543, doi: https://doi.org/10.1108/02686900410530538
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