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Journal Articles

BSQ strategic formulation framework: A hybrid of balanced scorecard, SWOT analysis and quality function deployment

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Y.K. Ip, L.C. Koo
Journal: Managerial Auditing Journal
Managerial Auditing Journal (2004) 19 (4): 533–543.
https://doi.org/10.1108/02686900410530538
Published: 01 May 2004
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Journal Articles

Charting staff attitude along the journey towards getting ISO certification

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L.C. Koo, Fredrick K.C. Tao, Hannah Koo
Journal: Managerial Auditing Journal
Managerial Auditing Journal (1999) 14 (1-2): 44–50.
https://doi.org/10.1108/02686909910245586
Published: 01 February 1999
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