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Purpose

To investigate nine organizational dimensions that enable individual learning in hotel establishments and to note interests of tourism professionals to the learning of organizations subject.

Design/methodology/approach

Questionnaire technique was used for the sample of 129 staff working in three different five‐star hotels in Antalya. For data evaluation, SPSS program was used.

Findings

According to the findings, the highest pure value and variance explanation rated dimension was that of behavior of superiors. This result shows the importance and role of superiors in hotel establishments. In addition to this, the majority of the sampled staff engaged in teamworking and made dialogue with colleagues, but with some considerable occurrence; sampled staff rarely had training and rewards.

Research limitations/implications

The results are limited within the sampled staff working in three different five‐star hotels, so the results cannot be generalized, but the scale in the study can be used in other researches.

Originality/value

This study can be evaluated as useful information and guidance for tourism industry professionals regarding learning of organizations.

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