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Purpose

Through a conversation with a practitioner, aims to understand the definitions given to the learning organization and how they relate to a model of organizational learning.

Design/methodology/approach

Provides a brief overview of a conversation concerning organizational learning vs the learning organization.

Findings

Organizational learning and the learning organization can and should co‐exist. To be effective as a learning organization there is a need for a deep learning cycle and recognition that it will take time.

Originality/value

Offers advice on how to be an effective learning organization.

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