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Keywords: Employee service behavior
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Journal Articles
How inclusive leadership improves employee service behavior: does inclusive climate matter?
Open Access
Journal:
Management Matters
Management Matters (2025) 22 (2): 173–195.
Published: 20 August 2025
...Mohammad Ali; Xiongying Niu Purpose The study examines the relationship between inclusive leadership (IL) and employee service behavior (ESB) with the mediating effect of inclusive climate (IC) based on bank employees’ perceptions. Design/methodology/approach Using judgmental sampling...
