Issues

High performance work systems: the sum really is greater than its parts

Keith Denton
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Interview with David Norton

Kim Foster
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Customer‐focus and business performance: the study of food and beverages organizations in Nigeria

N. Gladson Nwokah; Darego W. Maclayton
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Measuring the performance of public sector organisations: a case study on public schools in Malaysia

Nagarajah Lee
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Performance measurements in the implementation of information systems in small and medium‐sized enterprises: a framework and empirical analysis

Milind Kumar Sharma; Rajat Bhagwat
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A framework for evaluating the criticality of software metrics: an analytic hierarchy process (AHP) approach

G.S. Sureshchandar; Rainer Leisten
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Increasing the visibility of hidden failure costs

Suresh Kumar Krishnan
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An application of the integrated AHP‐PGP model in supplier selection

Selçuk Perçin
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Editorial

Editorial

Mike Bourne
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News, publications and reviews

News and events

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