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Journal Articles

Business performance measurement: an overview of the current state of use in the USA

Bernard Marr

Measuring Business Excellence (2005) 9 (3)

https://doi.org/10.1108/mbe.2005.26709caf.006

Published: 01 September 2005

View article titled, Business performance measurement: an overview of the current state of use in the USA

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Journal Articles

Performance management in call centers: lessons, pitfalls and achievements in Fujitsu Services

Bernard Marr, Stephen Parry

Measuring Business Excellence (2004) 8 (4): 55–62.

https://doi.org/10.1108/13683040410569415

Published: 01 December 2004

View article titled, Performance management in call centers: lessons, pitfalls and achievements in Fujitsu Services

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Journal Articles

The balanced scorecard and intangible assets: similar ideas, unaligned concepts

Bernard Marr, Chris Adams

Measuring Business Excellence (2004) 8 (3): 18–27.

https://doi.org/10.1108/13683040410555582

Published: 01 September 2004

View article titled, The balanced scorecard and intangible assets: similar ideas, unaligned concepts

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Journal Articles

Measuring intangible assets – the state of the art

Bernard Marr

Measuring Business Excellence (2004) 8 (1)

https://doi.org/10.1108/mbe.2004.26708aaa.001

Published: 01 March 2004

View article titled, Measuring intangible assets – the state of the art

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Journal Articles

Reporting on intellectual capital: why, what and how?

Jan Mouritsen, Per Nikolaj Bukh, Bernard Marr

Measuring Business Excellence (2004) 8 (1): 46–54.

https://doi.org/10.1108/13683040410524739

Published: 01 March 2004

View article titled, Reporting on intellectual capital: why, what and how?

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Journal Articles

Measuring knowledge assets – implications of the knowledge economy for performance measurement

Bernard Marr, J.‐C. Spender

Measuring Business Excellence (2004) 8 (1): 18–27.

https://doi.org/10.1108/13683040410524702

Published: 01 March 2004

View article titled, Measuring knowledge assets – implications of the knowledge economy for performance measurement

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Journal Articles

Automating the balanced scorecard – selection criteria to identify appropriate software applications

Bernard Marr, Andy Neely

Measuring Business Excellence (2003) 7 (3): 29–36.

https://doi.org/10.1108/13683040310496480

Published: 01 September 2003

View article titled, Automating the balanced scorecard – selection criteria to identify appropriate software applications

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Business performance measurement: an overview of the current state of use in the USA

Performance management in call centers: lessons, pitfalls and achievements in Fujitsu Services

The balanced scorecard and intangible assets: similar ideas, unaligned concepts

Measuring intangible assets – the state of the art

Reporting on intellectual capital: why, what and how?

Measuring knowledge assets – implications of the knowledge economy for performance measurement

Automating the balanced scorecard – selection criteria to identify appropriate software applications

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Update search

Business performance measurement: an overview of the current state of use in the USA

Performance management in call centers: lessons, pitfalls and achievements in Fujitsu Services

The balanced scorecard and intangible assets: similar ideas, unaligned concepts

Measuring intangible assets – the state of the art

Reporting on intellectual capital: why, what and how?

Measuring knowledge assets – implications of the knowledge economy for performance measurement

Automating the balanced scorecard – selection criteria to identify appropriate software applications

Email alerts

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