Harri Laihonen
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Journal Articles

Why is dialogue on performance challenging in the public sector?

Tomi Rajala, Harri Laihonen, Petra Haapala
Journal: Measuring Business Excellence
Measuring Business Excellence (2018) 22 (2): 117–129.
https://doi.org/10.1108/MBE-06-2017-0032
Published: 07 June 2018
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Journal Articles

Performance improvement in twenty-first century organizations: models, tools, techniques

Harri Laihonen
Journal: Measuring Business Excellence
Measuring Business Excellence (2015) 19 (3)
https://doi.org/10.1108/MBE-06-2015-0032
Published: 17 August 2015
View article titled, Performance improvement in twenty-first century organizations: models, tools, techniques
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Journal Articles

Does environmental performance affect companies’ environmental disclosure?

Stefano Fontana, Eugenio D'Amico, Daniela Coluccia, Silvia Solimene
Journal: Measuring Business Excellence
Measuring Business Excellence (2015) 19 (3): 42–57.
https://doi.org/10.1108/MBE-04-2015-0019
Published: 17 August 2015
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Journal Articles

Assessing performance and impact of the Technological Districts (TDs): general modelling and measurement system

Antonio Lerro, Giovanni Schiuma
Journal: Measuring Business Excellence
Measuring Business Excellence (2015) 19 (3): 58–75.
https://doi.org/10.1108/MBE-04-2015-0023
Published: 17 August 2015
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Journal Articles

Technological strategy, open innovation and innovation performance: evidences on the basis of a structural-equation-model approach

Davide Aloini, Luisa Pellegrini, Valentina Lazzarotti, Raffaella Manzini
Journal: Measuring Business Excellence
Measuring Business Excellence (2015) 19 (3): 22–41.
https://doi.org/10.1108/MBE-04-2015-0018
Published: 17 August 2015
View article titled, Technological strategy, open innovation and innovation performance: evidences on the basis of a structural-equation-model approach
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Journal Articles

A review of program and project evaluation models

Roberto Linzalone, Giovanni Schiuma
Journal: Measuring Business Excellence
Measuring Business Excellence (2015) 19 (3): 90–99.
https://doi.org/10.1108/MBE-04-2015-0024
Published: 17 August 2015
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Journal Articles

Dynamic modelling of national healthcare system

Miroslav Jankuj, Jan Voracek
Journal: Measuring Business Excellence
Measuring Business Excellence (2015) 19 (3): 76–89.
https://doi.org/10.1108/MBE-04-2015-0020
Published: 17 August 2015
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Journal Articles

The boundaries of a performance management system between learning and control

Paolo Canonico, Ernesto De Nito, Vincenza Esposito, Marcello Martinez, Lorenzo Mercurio, Mario Pezzillo iacono
Journal: Measuring Business Excellence
Measuring Business Excellence (2015) 19 (3): 7–21.
https://doi.org/10.1108/MBE-04-2015-0021
Published: 17 August 2015
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Journal Articles

Measuring performance of a service system – from organizations to customer-perceived performance

Harri Laihonen, Aki Jääskeläinen, Sanna Pekkola
Journal: Measuring Business Excellence
Measuring Business Excellence (2014) 18 (3): 73–86.
https://doi.org/10.1108/MBE-08-2013-0045
Published: 12 August 2014
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Journal Articles

Knowledge management practices in healthcare services

Jussi Myllärniemi, Harri Laihonen, Henri Karppinen, Kaisa Seppänen
Journal: Measuring Business Excellence
Measuring Business Excellence (2012) 16 (4): 54–65.
https://doi.org/10.1108/13683041211276447
Published: 09 November 2012
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Journal Articles

A contingency approach to performance measurement in service operations

Aki Jääskeläinen, Harri Laihonen, Antti Lönnqvist, Miikka Palvalin, Virpi Sillanpää, Sanna Pekkola, Juhani Ukko
Journal: Measuring Business Excellence
Measuring Business Excellence (2012) 16 (1): 43–52.
https://doi.org/10.1108/13683041211204662
Published: 16 March 2012
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