...Rassel Kassem; Mian Ajmal; Hamoud Almahmoud Purpose This study explores assessors’ and jury members’ perceptions of integrating artificial intelligence ( AI ) in Business Excellence ( BE ) award assessments. While AI can enhance efficiency, consistency and the quality of feedback, stakeholder...

...Saad Ghafoor; Nigel Peter Grigg; Robin Mann Purpose This paper aims to investigate how business excellence (BE) custodians (BECs) design, develop and modify their BE frameworks (BEFs) and to provide a general framework for reviewing BEFs. The design process is important to understand as these BEFs...

... 2021 Emerald Publishing Limited Licensed re-use rights only Corporate culture Leadership Strategic planning Business excellence Organizational excellence Structural equation modelling This research examines the impact of strategic planning in the public context between leadership...

...Jayaraman Rajagopalan Purpose The purpose of this study is to find out the reasons why companies achieve different results in following different business excellence (BE) models. This has been done using a case study method, selecting to illustrate the actions taken and the results achieved by two...

... 30 05 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Strategic planning Organisational excellence Structural equation modelling Organisational performance (OP) Strategic management Strategy Business excellence Despite...

... the internalization of the total quality management approach through award models, thus, providing valuable outcomes for decision-makers through business excellence frameworks. Interest in “business excellence” or “quality” awards to improve quality is not limited to western countries in the present day...

...Jugraj Singh Randhawa; Inderpreet Singh Ahuja Purpose The purpose of this study is to evaluate the role of 5S initiatives as a facilitator of accruing business excellence in the manufacturing organizations. Design/methodology/approach The study involves empirical investigation of 92...

...Jose Arturo Garza-Reyes; Fred Visnevskis; Vikas Kumar; Jiju Antony Purpose – The paper aims to present a review and comparison of the Russian Federation Government Quality Award (RFGQA) with the three major business excellence models, Malcolm Baldrige National Quality Award (MBNQA), European...

... of knowledge (Lane et al., 2006 ; Tseng et al., 2011 ; Wang and Han, 2011). © Emerald Group Publishing Limited 2015 Business strategy Learning organization Knowledge management Business performance Business excellence In past years, the strategic management...

... by the author over the past decade on the key strategic intangible assets driving value creation and business excellence lays the conceptual foundations for a new research stream and provides insights for executives searching for the development of their management systems and business models. Further...

..., Universal Business Excellence Model identifies “Sustainable Success” as its ultimate goal (Sharma and Talwar, 2007). It will be interesting to glance at the variance in the criteria and their weighting in the various models in the forthcoming part of this study. © Emerald Group Publishing Limited...

...). In this introduction to the special issue the aim is to develop some theoretical and managerial reasons explaining the importance of IC to achieve business excellence; then, to call for renewed analysis in the IC research stream aimed to investigate what are the new key intellectual capital dimensions and traits...

... performance. © Emerald Group Publishing Limited 2010 Performance measures Organizational performance Business excellence The 12 sub samples generated from the set of 407 records consisting of 34 records each were again used for organizational excellence calculations. Individual...

... could be used by SMEs for their self‐evaluation. Performance measures Organizational performance Small to medium‐sized enterprises Business excellence © Emerald Group Publishing Limited 2010 In probability theory and in particular, information theory, total correlation is one...

... Group Publishing Limited 2008 Business excellence Manufacturing industries India The concept of manufacturing excellence is a topic under much discussion today. It is considered as a path to being the best manufacturer or having best‐in‐class performance. It has the implications...

...K. Narasimhan D.   Hoyle . ISO 9000 Quality Systems Handbook (5th ed.) . Butterworth Heinemann , 2006 . 694 pp. , ISBN: 0‐7506‐5844‐4   £34.99 (soft back) © Emerald Group Publishing Limited 2008 --> ISO 9000 series Six sigma Quality Business excellence...

... as a good practice example to describe how CSR can be integrated in the Business Excellence model. The analysis is primarily based on secondary information and interviews with managers and senior professionals in Grundfos A/S and Grundfos Group. Findings The case example illustrates how CSR can...

... on a solid theoretical foundation, has been proven in practice, and can be an effective framework for identifying and prioritising improvements within innovation. Self assessment Innovation Product development Strategic planning Denmark Business excellence This paper reports on a model...

...Anil K. Sharma; Balvir Talwar Purpose The purpose of this paper is to evolve the Universal Business Excellence Model (UBEM) with the integration of common features of business excellence models (BEMs) with universal laws of nature to facilitate multi‐dimensional business growth. Design...

...Fotis Vouzas Purpose The main objective of this paper is to theoretically investigate the human resources (HR) context and content on total quality management (TQM), business excellence and ISO 9000:2000. Design/methodology/approach The HR‐quality relationship has largely been...