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Keywords: Health services sector
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Journal Articles
Journal:
Measuring Business Excellence
Measuring Business Excellence (2024) 28 (1): 39–51.
Published: 09 November 2023
.../by/4.0/legalcode Agile management Delphi study Health-care organisations Organisational transformation Slovenia Change management Leadership Health services sector Program P5-0364 The study focusses on developing a seamless health-care model that will provide the blueprints...
Journal Articles
Leveraging social media for knowledge management healthcare capability
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence (2021) 25 (4): 421–433.
Published: 09 November 2020
... at: ebelitzk@my.bridgeport.edu 30 11 2019 29 05 2020 19 08 2020 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Healthcare Technology management Pediatric oncology Knowledge management Health services sector Social media...
Journal Articles
The “control tower” approach to optimising complex service delivery performance
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence (2013) 17 (3): 15–27.
Published: 23 August 2013
... Emerald Group Publishing Limited 2013 Organizational performance Performance Hospitals Improvement Management information Operations management Service delivery Health services sector One of the main differences between manufacturing and service delivery is that inventory cannot...
Journal Articles
Evaluating organisational climate through IC lens: the case of a public hospital
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2012) 16 (4): 79–90.
Published: 09 November 2012
... climate Intellectual capital Healthcare organization Action research Health services sector Resource allocation Intangible assets The Netware category includes the set of intangible resources related to the relationships characterizing an organisation. Especially these resources can...
Journal Articles
Value of information in health services market
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2012) 16 (4): 42–53.
Published: 09 November 2012
... with system dynamics approach, but also by combining and evaluating alternative approaches to representing agents' state and knowledge. Simulation Market information Agent‐based computational economics System dynamics Health services sector Service improvement © Emerald Group Publishing...
Journal Articles
Exploring problem finding in a medical device company
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2012) 16 (4): 66–78.
Published: 09 November 2012
... innovation Sweden Health services sector Medical equipment In product development literature, identification and analysis of opportunities is seen as one key activity in the early stages of product development i.e. front end of innovation, which typically precedes idea generation although ideas...
Journal Articles
Knowledge management practices in healthcare services
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2012) 16 (4): 54–65.
Published: 09 November 2012
... organization Knowledge flow Knowledge‐based value creation Knowledge transfer Finland Health services sector During the more in‐depth data analysis, altogether 22 use cases (intra‐ or inter‐organizational processes) were identified where information and knowledge management had caused some...
Journal Articles
Application of the Balanced Scorecard in Spanish private health‐care management
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2005) 9 (4): 16–26.
Published: 01 December 2005
... indicators are used to assist in the development and definition of a non‐profit organization's strategy, Kaplan and Norton have identified several problems which include the following: Balanced scorecard Performance measurement systems Corporate strategy Hospitals Health services sector Spain...
