Keywords: ISO 9000 series
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Journal Articles
Measuring Business Excellence (2008) 12 (3): 78.
Published: 29 August 2008
...K. Narasimhan D.   Hoyle . ISO 9000 Quality Systems Handbook (5th ed.) . Butterworth Heinemann , 2006 . 694 pp. , ISBN: 0‐7506‐5844‐4   £34.99 (soft back) © Emerald Group Publishing Limited 2008 --> ISO 9000 series Six sigma Quality Business excellence...
Journal Articles
Measuring Business Excellence (2007) 11 (3): 30–40.
Published: 04 September 2007
.... S.X. Zeng can be contacted at: zengsaixing@sjtu.edu.cn © Emerald Group Publishing Limited 2007 Information exchange Quality management Project management Construction industry ISO 9000 series It is commonplace to describe the current business environment setting as turbulent...
Journal Articles
Measuring Business Excellence (2007) 11 (3): 21–29.
Published: 04 September 2007
... ; Stevenson and Barnes, 2001 ; Buttle, 1996 ; Curkovic and Pagell, 1999) strongly criticize the previous ISO 9000 series claiming that it is a paper‐driven process, is lacking HR content and context, is too general, not related to TQM main principles, is costly, and relies heavily on external auditors...

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