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Journal Articles
Measuring Business Excellence (2000) 4 (3): 46–47.
Published: 01 September 2000
...K. Narasimhan Al   Endres . Implementing Juran’s Road Map for Quality Leadership: Benchmarks and Results . New York : John Wiley   2000 . 218 pp. , ISBN: ISBN 0‐471‐29619‐8 Hard back © MCB UP Limited 2000 --> Quality Leadership Juran Dr Al C. Endres has...

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