...Prof Harri Laihonen; Roberto Linzalone; Giovanni Schiuma Purpose – This paper aims to review Program and Project evaluation Models. The assessment of the Evaluation Model (metaevaluation) is a critical step in Evaluation, as it is at the basis of a successful Program/Project evaluation. A wide...

...Arash Shahin; Hadi Balouei Jamkhaneh; Sayedeh Zahra Hosseini Cheryani Purpose – The major aim of this investigation is to propose a novel approach for evaluating the implementation of the European Quality Award, i.e. the model of European Foundation for Quality Management (EFQM). Design...