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Journal Articles
Measuring Business Excellence (2019) 23 (3): 335–349.
Published: 08 October 2019
...Gururaj Upadhyaya; Subrahmanya Bhat K. Purpose This paper aims to explore the contingency effect of winning a specific Indian quality award (QA) on the correlation between interacting quality initiatives (QI) and QA with performance measures (PM) during the continuous improvement (CI) journey...
Journal Articles
Measuring Business Excellence (2018) 22 (1): 31–41.
Published: 19 March 2018
...Nopadol Rompho Purpose The purpose of this study is to investigate the uses of performance measures in startup firms, including perceived importance and performance of those measures. Design/methodology/approach The survey method is used in this study. Data are collected from founders/chief...
Journal Articles
Measuring Business Excellence (2017) 21 (4): 337–350.
Published: 20 November 2017
...Carina Larsson; Anna Syberfeldt; Kristina Säfsten Purpose The purpose of this paper is to identify strengths and weaknesses in the communication of performance measures and propose guidelines for the visualization of performance measures supporting continuous improvement (CI) in manufacturing...
Journal Articles
Journal Articles
Journal Articles
Measuring Business Excellence (2015) 19 (1): 33–45.
Published: 16 March 2015
... overlooked in research focused on performance measurement in sustainable supply chains. © Emerald Group Publishing Limited 2015 Quantitative metrics: “Quantified and verifiable information used for quantitative assessment of measuring, comparing or tracking performance of sustainability...
Journal Articles
Measuring Business Excellence (2014) 18 (1): 45–54.
Published: 11 March 2014
... resources. The incentives observed have an effect on individual behaviour, while performance measures, to a larger degree, cater to the collective level. The authors present three propositions for further empirical investigation. We first report the open innovation practices found in our case firms...
Journal Articles
Journal Articles
Measuring Business Excellence (2013) 17 (1): 72–79.
Published: 15 March 2013
...Sanna Pekkola Purpose The purpose of this paper is to examine how different network members utilize and use network‐level performance measurement information. This is an important approach when discussing the management and development of a network by utilizing a performance measurement system...
Journal Articles
Measuring Business Excellence (2012) 16 (1): 43–52.
Published: 16 March 2012
...Aki Jääskeläinen; Harri Laihonen; Antti Lönnqvist; Miikka Palvalin; Virpi Sillanpää; Sanna Pekkola; Juhani Ukko Purpose The purpose of this paper is to investigate the contingency factors affecting performance measurement in the service context. The paper aims to review the literature...
Journal Articles
Measuring Business Excellence (2012) 16 (1): 67–86.
Published: 16 March 2012
... by impact on the performance of the supply chain of the organization. Resource‐based view (RBV) of the firm has been suggested to understand the tangible and intangibles associated with the implementation of a supply chain performance measurement system. Findings The case study organization has...
Journal Articles
Measuring Business Excellence (2012) 16 (1): 31–42.
Published: 16 March 2012
... and develops a conceptual framework to explain how public sector performance measurement systems can be made more effective in light of the research evidence. Findings This paper suggests that three important factors need to be considered in the effective implementation of a performance...
Journal Articles
Measuring Business Excellence (2011) 15 (3): 86–98.
Published: 30 August 2011
... of performance measurement and management by outlining a new, more fruitful approach, based on both theory and practical experience. Design/methodology/approach The topic was approached in three phases: assembling and reading key academic and other literature on the subject of target‐setting...
Journal Articles
Journal Articles
Measuring Business Excellence (2011) 15 (1): 77–91.
Published: 22 March 2011
.... Performance measurement is the key to improving performance, and is a prerequisite to diagnosing, trouble‐shooting and improving the production system. Accordingly, performance measurement has been attracting increasing attention over the last two decades, and several frameworks have emerged for the design...
Journal Articles
Measuring Business Excellence (2010) 14 (3): 70–84.
Published: 31 August 2010
...Francesco Sole; Giovanni Schiuma Purpose The purpose of this paper is to investigate the main challenges related to the use of performance measures in public organisations in order to identify the factors affecting the adoption and implementation of performance measurement systems...
Journal Articles
Journal Articles
Journal Articles
Measuring Business Excellence (2010) 14 (2): 66–76.
Published: 01 June 2010
...Daniela Carlucci Purpose Selecting the most meaningful performance indicators, i.e. key performance indicators (KPIs), represents one of the major challenges that companies have to face for developing an effective performance measurement system (PMS). Selecting KPIs can be interpreted...
Journal Articles
Measuring Business Excellence (2010) 14 (1): 4–18.
Published: 23 March 2010
...Paolo Taticchi; Flavio Tonelli; Luca Cagnazzo Purpose The purpose of this paper is to review the literature in the field of performance measurement and management (PMM) for small and medium enterprises (SMEs) and large companies and propose a research agenda for the future. Design...

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