...Gururaj Upadhyaya; Subrahmanya Bhat K. Purpose This paper aims to explore the contingency effect of winning a specific Indian quality award (QA) on the correlation between interacting quality initiatives (QI) and QA with performance measures (PM) during the continuous improvement (CI) journey...

...Nopadol Rompho Purpose The purpose of this study is to investigate the uses of performance measures in startup firms, including perceived importance and performance of those measures. Design/methodology/approach The survey method is used in this study. Data are collected from founders/chief...

...Carina Larsson; Anna Syberfeldt; Kristina Säfsten Purpose The purpose of this paper is to identify strengths and weaknesses in the communication of performance measures and propose guidelines for the visualization of performance measures supporting continuous improvement (CI) in manufacturing...

... performance [TP] and supply chain performance [SP]) were selected for performance analysis of AM. For each SA, KPIs (Table I) are identified on basis of literature and discussion held with experts from Indian industries. The details of each SA are mentioned below: Performance measurement Performance...

... social media, but available studies on the contribution generated by these technologies for organizations are fragmented. A performance measurement system (PMS) framework to monitor social media is theoretically derived, highlighting the methods for data collection and data analysis and metrics...

... overlooked in research focused on performance measurement in sustainable supply chains. © Emerald Group Publishing Limited 2015 This section presents a summary and analysis of the results. A review of background information is presented in the first sub-section. The metrics identified in the review...

... resources. The incentives observed have an effect on individual behaviour, while performance measures, to a larger degree, cater to the collective level. The authors present three propositions for further empirical investigation. © Emerald Group Publishing Limited 2014 Management control...

...Abhijeet K. Digalwar; Ashok R. Tagalpallewar; Vivek K. Sunnapwar Purpose – The purpose of the paper is to explore the performance measures for the green manufacturing practices in the Indian manufacturing industries. Design/methodology/approach – A tentative list of items...

...Sanna Pekkola Purpose The purpose of this paper is to examine how different network members utilize and use network‐level performance measurement information. This is an important approach when discussing the management and development of a network by utilizing a performance measurement system...

... and develops a conceptual framework to explain how public sector performance measurement systems can be made more effective in light of the research evidence. Findings This paper suggests that three important factors need to be considered in the effective implementation of a performance...

... by impact on the performance of the supply chain of the organization. Resource‐based view (RBV) of the firm has been suggested to understand the tangible and intangibles associated with the implementation of a supply chain performance measurement system. Findings The case study organization has...

...Aki Jääskeläinen; Harri Laihonen; Antti Lönnqvist; Miikka Palvalin; Virpi Sillanpää; Sanna Pekkola; Juhani Ukko Purpose The purpose of this paper is to investigate the contingency factors affecting performance measurement in the service context. The paper aims to review the literature...

... of performance measurement and management by outlining a new, more fruitful approach, based on both theory and practical experience. Design/methodology/approach The topic was approached in three phases: assembling and reading key academic and other literature on the subject of target‐setting...

... in the USA, Europe and Australia revealed that superior performance (measured on different performance measures) is associated with high degrees of alignment between competitive situation, strategy, organization culture and leadership. On the similar lines literature reveals that an important corollary...

.... Performance measurement is the key to improving performance, and is a prerequisite to diagnosing, trouble‐shooting and improving the production system. Accordingly, performance measurement has been attracting increasing attention over the last two decades, and several frameworks have emerged for the design...

...Francesco Sole; Giovanni Schiuma Purpose The purpose of this paper is to investigate the main challenges related to the use of performance measures in public organisations in order to identify the factors affecting the adoption and implementation of performance measurement systems...

... performance. © Emerald Group Publishing Limited 2010 Performance measures Organizational performance Business excellence The 12 sub samples generated from the set of 407 records consisting of 34 records each were again used for organizational excellence calculations. Individual...

...Daniela Carlucci Purpose Selecting the most meaningful performance indicators, i.e. key performance indicators (KPIs), represents one of the major challenges that companies have to face for developing an effective performance measurement system (PMS). Selecting KPIs can be interpreted...

... to performance measurement, as described by the Sink and Tuttle model (Sink and Tuttle, 1989), claims that the performance of an organizational system is a complex interrelationship between six performance criteria: effectiveness, efficiency, quality, productivity, innovation and profitability (Rolstadas, 1998...

...Maria Rey‐Marston; Andy Neely Purpose This paper seeks to measure in a quantitative way the degree of alignment among a set of performance measures between two organizations. Design/methodology/approach This paper extends Venkatraman's test of coalignment to assess the alignment...