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Keywords: Performance measures
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Journal Articles
Quality initiatives, quality awards and performance; contingency effect
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence (2019) 23 (3): 335–349.
Published: 08 October 2019
...Gururaj Upadhyaya; Subrahmanya Bhat K. Purpose This paper aims to explore the contingency effect of winning a specific Indian quality award (QA) on the correlation between interacting quality initiatives (QI) and QA with performance measures (PM) during the continuous improvement (CI) journey...
Journal Articles
Operational performance measures for startups
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence (2018) 22 (1): 31–41.
Published: 19 March 2018
...Nopadol Rompho Purpose The purpose of this study is to investigate the uses of performance measures in startup firms, including perceived importance and performance of those measures. Design/methodology/approach The survey method is used in this study. Data are collected from founders/chief...
Journal Articles
How to visualize performance measures in a manufacturing SME
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2017) 21 (4): 337–350.
Published: 20 November 2017
...Carina Larsson; Anna Syberfeldt; Kristina Säfsten Purpose The purpose of this paper is to identify strengths and weaknesses in the communication of performance measures and propose guidelines for the visualization of performance measures supporting continuous improvement (CI) in manufacturing...
Journal Articles
Performance analysis of agile manufacturing: a case study on an Indian auto component manufacturer
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence (2017) 21 (2): 117–135.
Published: 15 May 2017
... author and can be contacted at: srikantaroutroy@gmail.com 24 04 2016 16 10 2016 28 01 2017 07 03 2017 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Performance measurement Performance management Analytic hierarchy...
Journal Articles
A performance measurement system to quantify the contribution of social media: new requirements for metrics and methods
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2016) 20 (2): 38–51.
Published: 16 May 2016
... social media, but available studies on the contribution generated by these technologies for organizations are fragmented. A performance measurement system (PMS) framework to monitor social media is theoretically derived, highlighting the methods for data collection and data analysis and metrics...
Journal Articles
Measuring social issues in sustainable supply chains
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2015) 19 (1): 33–45.
Published: 16 March 2015
... overlooked in research focused on performance measurement in sustainable supply chains. © Emerald Group Publishing Limited 2015 Quantitative metrics: “Quantified and verifiable information used for quantitative assessment of measuring, comparing or tracking performance of sustainability...
Journal Articles
Incentives and performance measures for open innovation practices
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2014) 18 (1): 45–54.
Published: 11 March 2014
... resources. The incentives observed have an effect on individual behaviour, while performance measures, to a larger degree, cater to the collective level. The authors present three propositions for further empirical investigation. We first report the open innovation practices found in our case firms...
Journal Articles
Green manufacturing performance measures: an empirical investigation from Indian manufacturing industries
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2013) 17 (4): 59–75.
Published: 11 November 2013
...Abhijeet K. Digalwar; Ashok R. Tagalpallewar; Vivek K. Sunnapwar Purpose – The purpose of the paper is to explore the performance measures for the green manufacturing practices in the Indian manufacturing industries. Design/methodology/approach – A tentative list of items...
Journal Articles
Managing a network by utilizing performance measurement information
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2013) 17 (1): 72–79.
Published: 15 March 2013
...Sanna Pekkola Purpose The purpose of this paper is to examine how different network members utilize and use network‐level performance measurement information. This is an important approach when discussing the management and development of a network by utilizing a performance measurement system...
Journal Articles
A contingency approach to performance measurement in service operations
Available to PurchaseAki Jääskeläinen, Harri Laihonen, Antti Lönnqvist, Miikka Palvalin, Virpi Sillanpää, Sanna Pekkola, Juhani Ukko
Journal:
Measuring Business Excellence
Measuring Business Excellence (2012) 16 (1): 43–52.
Published: 16 March 2012
...Aki Jääskeläinen; Harri Laihonen; Antti Lönnqvist; Miikka Palvalin; Virpi Sillanpää; Sanna Pekkola; Juhani Ukko Purpose The purpose of this paper is to investigate the contingency factors affecting performance measurement in the service context. The paper aims to review the literature...
Journal Articles
Supply chain performance issues in an automobile company: a SAP‐LAP analysis
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2012) 16 (1): 67–86.
Published: 16 March 2012
... by impact on the performance of the supply chain of the organization. Resource‐based view (RBV) of the firm has been suggested to understand the tangible and intangibles associated with the implementation of a supply chain performance measurement system. Findings The case study organization has...
Journal Articles
Making performance measurement systems more effective in public sector organizations
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2012) 16 (1): 31–42.
Published: 16 March 2012
... and develops a conceptual framework to explain how public sector performance measurement systems can be made more effective in light of the research evidence. Findings This paper suggests that three important factors need to be considered in the effective implementation of a performance...
Journal Articles
How to avoid the problems of target‐setting
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2011) 15 (3): 86–98.
Published: 30 August 2011
... of performance measurement and management by outlining a new, more fruitful approach, based on both theory and practical experience. Design/methodology/approach The topic was approached in three phases: assembling and reading key academic and other literature on the subject of target‐setting...
Journal Articles
The strategic fit between “competitive strategy” and “supply chain strategy” in Indian manufacturing industry: an empirical approach
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2011) 15 (2): 70–89.
Published: 31 May 2011
... between competitive strategy and performance in India. This paper provides a research framework to study and assess these dimensions of strategy on “matrix of strategic fit”. © Emerald Group Publishing Limited 2011 Competitive strategy Supply chain management Performance measures India...
Journal Articles
Performance measurement in automated manufacturing
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2011) 15 (1): 77–91.
Published: 22 March 2011
.... Performance measurement is the key to improving performance, and is a prerequisite to diagnosing, trouble‐shooting and improving the production system. Accordingly, performance measurement has been attracting increasing attention over the last two decades, and several frameworks have emerged for the design...
Journal Articles
Using performance measures in public organisations: challenges of Italian public administrations
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2010) 14 (3): 70–84.
Published: 31 August 2010
...Francesco Sole; Giovanni Schiuma Purpose The purpose of this paper is to investigate the main challenges related to the use of performance measures in public organisations in order to identify the factors affecting the adoption and implementation of performance measurement systems...
Journal Articles
Measuring organizational performance and organizational excellence of SMEs – Part 2: an empirical study on SMEs in India
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2010) 14 (3): 42–52.
Published: 31 August 2010
... to Performance at the work unit level. Performance measures Organizational performance Business excellence There is a general belief that performance evaluation models developed for large organizations can be applied to small and medium enterprises (SMEs) either without modifications...
Journal Articles
Measuring organizational performance and organizational excellence of SMEs – Part 1: a conceptual framework
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2010) 14 (2): 3–11.
Published: 01 June 2010
..., organizational culture, resources and skills, and structure and systems of organizations are found to affect organizational creativity (Andriopoulos, 2001). Performance measures Organizational performance Small to medium‐sized enterprises Business excellence © Emerald Group Publishing Limited...
Journal Articles
Evaluating and selecting key performance indicators: an ANP‐based model
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2010) 14 (2): 66–76.
Published: 01 June 2010
...Daniela Carlucci Purpose Selecting the most meaningful performance indicators, i.e. key performance indicators (KPIs), represents one of the major challenges that companies have to face for developing an effective performance measurement system (PMS). Selecting KPIs can be interpreted...
Journal Articles
Performance measurement and management: a literature review and a research agenda
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Journal:
Measuring Business Excellence
Measuring Business Excellence (2010) 14 (1): 4–18.
Published: 23 March 2010
...Paolo Taticchi; Flavio Tonelli; Luca Cagnazzo Purpose The purpose of this paper is to review the literature in the field of performance measurement and management (PMM) for small and medium enterprises (SMEs) and large companies and propose a research agenda for the future. Design...
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