Developing the information systems architecture for world‐class organizations

Today, business organizations compete in the global marketplace. To compete successfully, organizations pursue the status of the world‐class organization (WCO). A WCO is defined as the best in its class, or as good as its best global competitor, in providing most value to the customer. The strategic pillars that enable an organization to become a WCO must be supported by effective information systems. Conventional information systems development approaches are not necessarily relevant for WCOs. Presents new approaches to developing the information for world‐class organizations.