Outsourcing Technology

In their search for optimum performance and cost‐efficiency many organizations have been critically examining the value of the seemingly ever increasing cost of, and dependence on, technology. In the course of examining possible alternative, and potentially more efficient,approaches to technology management, the concept of outsourcing has become widely discussed. In this context it has attracted high levels of interest among both industry and Government. In spite of this high level of interest and increasing willingness to consider outsourcing, a great deal of uncertainty exists among potential users regarding both the meaning and implications of entering into outsourcing arrangements. Intends critically to examine the concept, implementation and management issues related to outsourcing information technology services.